Privacy policy
This Privacy Policy describes how arhamcutlery.com (“we”, “our”, or “the Site”) collects, uses, and protects your Personal Information when you visit or make a purchase from our store.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: arhamcutlery@gmail.com
Information We Collect
When you visit our Site, we collect certain types of Personal Information to provide, improve, and protect our services.
1. Device Information
Purpose: To load the Site correctly and to perform analytics for optimization.
Collected automatically: IP address, browser type, time zone, cookie data, pages/products viewed, and how you interact with the Site.
Shared with: Our e-commerce provider Shopify and analytics/advertising partners.
2. Order Information
Purpose: To process and fulfill your orders, including payment processing, shipping, confirmations, fraud screening, and customer communication.
Collected from you: Name, billing/shipping address, payment details (credit/debit cards, etc.), email address, and phone number.
Shared with: Shopify, payment gateways, shipping carriers, and fulfillment partners.
3. Customer Support Information
Purpose: To provide assistance and resolve issues.
Collected from you: Contact details, order details, and any additional information you choose to share.
Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect information from children. If you are a parent/guardian and believe your child has shared information with us, please contact us for deletion.
Sharing Personal Information
We share your Personal Information with third parties only to provide our services, such as:
Shopify (to power our store) → Shopify Privacy Policy
Payment providers (to securely process payments)
Shipping carriers (to deliver your order)
Legal authorities, if required by law
Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements and marketing communications.
Example: Google Analytics (learn more here)
You can opt-out of targeted ads:
Facebook → Ad Preferences
Google → Ad Settings
Bing → Ad Settings
You may also opt out through the Digital Advertising Alliance: optout.aboutads.info.
How We Use Your Information
We use your information to:
Provide products and services
Process payments
Ship and fulfill orders
Communicate with you about orders, promotions, or updates
Detect fraud or security risks
Improve our Site and services
Data Retention
We keep your Personal Information for as long as necessary to provide our services, or until you request deletion.
Your Rights
GDPR (EU/EEA Customers)
If you live in the European Economic Area, you have the right to:
Access the information we hold about you
Request correction, updates, or deletion
Request transfer of your data to another provider
Object to certain processing activities
CCPA (California Customers)
If you are a California resident, you have the right to:
Request access to the data we hold about you (“Right to Know”)
Request correction, updates, or deletion
Opt-out of the sale of your Personal Information
To exercise your rights, please contact us at arhamcutlery@gmail.com.
Cookies
We use cookies and similar technologies to improve your browsing experience. These help us remember your preferences, enable checkout, and analyze traffic.
Some cookies are essential (for checkout and account login).
Others are used for analytics, marketing, and personalization.
You can control cookies through your browser settings. For more details, visit: allaboutcookies.org.
Do Not Track
Our Site does not currently respond to “Do Not Track” signals due to lack of industry standards.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Updates will be posted here with a revised “Last Updated” date.
Complaints
If you believe your privacy rights have been violated, please contact us at arhamcutlery@gmail.com. You also have the right to lodge a complaint with your local data protection authority.
📅 Last Updated: [10-Sep-2025]